Austin Gardner-Smith

For Newspapers, Closed Access is an Open Invitation for Failure

Last February, The New York Times announced they’d be opening up their archives via an API. I was pumped. It was a really cool development that didn’t quite get the attention it deserved, and it made me believe that the Times “gets it,” something I often say about that institution when the newspaper industry comes up in conversation (if that doesn’t happen to you, well, just pretend – the point is that I stick up for the Times).

I think the API model is a great example for the newspaper industry. It allows them to stop worrying so much about their distribution problem and get back to doing what they do best – producing content. Let the rest of the developer community worry about finding ways to get the news to readers. But I’m not so sure the Times thinks about their API this way, and the announcement that they’ll be erecting a pay wall in the coming year seems to reinforce that doubt.

It seems like the Times sees this API as a way to establish itself as the definitive archive of all events past – the lens through which history is viewed and dissected. As such, it will be incredibly valuable, allowing historians and documentarians to uncover meta-trends and write fascinating feature pieces about them (who they’ll get to publish those pieces, well…). But when I think API, thanks to Twitter, I think “now.” I think about developers building great experiences around the wealth of content that belongs to the Times, about innovative new ways to organize and discover its content, about new solutions to the old media problem. The Times’ management, I fear, does not share my sentiments.

If the pay wall goes up – and I’m not entirely convinced it actually will – the API either becomes far less useful or far more useful, depending on the restrictions applied. I find it hard to believe that it will exist in its current form, with open access to all articles one hour after publication. I could be wrong. I hope I am.

The point of all this rambling, you ask? The point is that the Times seems like a two-headed monster to me. Half the time, they do everything right – the first to truly incorporate lots of multimedia, the first to successfully incorporate the blog form, the first to understand the web as an opportunity and not a threat. The the other half of the time, they seem trapped in the same delusional nostalgia that’s handicapping the rest of the industry – the display ad run-around, the formatting stalemate, and now the paywall. I suspect that there’s considerable internal tension between these two forces as well. And I’m not sure who will win.

Maybe the pay wall will work for the Times. But its life span, as far as I see, is inherently limited. No matter what we believe in, no matter how long it takes, the price of content will eventually reach zero. There’s just no way the generation that’s coming up behind us will swallow a monthly fee for access to a publication that holds no emotional or collective social value for them.

I give the Times credit for trying something – anything – to stop the revenue drain that’s been their standard operating procedure for the last few years. But they should keep looking for a long-term solution – one that’s closer to the API than the pay wall.

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you guys are great, seriously.

the old media industry definitely has blind spots. the NYT is one of my favorite sites (companies, even), but it's not perfect (i wouldn't pay for an account.) i subscribe to my local daily ($18/month) - the bangor daily news - and it's done great things (for a mid sized daily). but it's also just ruining itself by mismanagement of it's online properties. two headed monster indeed.

the more i think about it, i think it's pinyadda (or more generally, those that embrace newer, more efficient technologies) that will win. more news, more sources, lower cost.

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